• External Advertising End DateAdvertising End Date:
    31 May 2026
  • All LocationsLocation(s):
    Scottish Prison Service Headquarters - Edinburgh
  • Salary DescriptionPay Band
    D
  • Vacancy TypeVacancy Type:
    Temporary
  • Contract DurationContract Duration
    24 Months with the possibility of permanency
  • Salary Details:Salary Details:
    £37682 - £44248
  • Hours Per WeekHours Per Week:
    35
  • Working PatternWorking Pattern:
    Normal Office Hours
  • Eligible For Hybrid Working?Eligible For Hybrid Working?
    Yes
  • About The Role

  • The SPS Pay & Pension Service is a fast-paced, dynamic, and demanding environment, where our team is committed to putting customers at the heart of everything we do. We collaborate with a wide range of stakeholders across the function, including employees, managers, HR teams, business areas, as well as third-party providers such as Civil Service Pension administrators, HMRC and our payroll and benefit providers. 

    Reporting to the Pay & Pensions Manager, this role will support with the day to day line management of the Pay & Pensions Team with a strong focus on customer service and efficient delivery of a comprehensive and accurate Payroll service.

    This is a business-focused operational delivery role, offering a fantastic opportunity to have an impact on the way we deliver Payroll services across the organisation.

  • For full details about the role, please refer to the Job Description, Person Specification and Selection Information & Timeline.

  • Qualifications

  • Minimum of five SCQF 4 or above qualifications including English and Mathematics/Arithmetic or relevant experience gained in a similar payroll role and/or environment. Essential
    Attained Certificate in Payroll Practice or equivalent or willing to work towards.Essential
  • Knowledge, Skills & Experience

  • Demonstrable experience working in a complex, fast paced payroll environment with a strong track record of accurate payroll data administration and strict adherence to GDPR/Data Protection requirements.Essential
    Strong analytical and problem solving skills, with the ability to identify issues, carry out secondary quality assurance, prevent errors, and resolve customer queries promptly while maintaining a high quality customer service focus.Essential
    Proven ability to lead, coach and develop individuals and teams, delivering strong results through inclusive management, supporting capability development, and enabling others to perform effectively.Essential
    Ability to work independently and collaboratively, effectively planning and prioritising a demanding workload while building positive relationships with stakeholders, customers and external partners. Experience using payroll systems (e.g. iTrent) is desirable.Essential
  • Essential Competencies for Success

    • Plan & Organise
    • Solve Problems & Make Decisions
    • Relationships & Collaboration
    • Develop Ourselves & Others
  • About Us

  • The Scottish Prison Service (SPS) operates in a fascinating, complex and rapidly changing environment. Our vision is to help build a safer Scotland by unlocking potential and transforming lives. To enable us to successfully deliver our vision, we are committed to nurturing and investing in our greatest strength and resource: Our People.

    We are proud to employ a diverse range of people; each contributing their own unique experiences and skills to enhance the service we deliver. Whatever the role, you will find your SPS experience both challenging and rewarding. You will be committed to helping us to achieve our goals and in return we will be committed to helping you to achieve yours.

    We employ approximately 5,000 staff across our prisons, headquarters, college, and training and storage facility. The hard work of our staff is the most critical component in the successful delivery of Scotland’s prison system.

    We need professional, capable and motivated individuals who reflect Scotland’s diversity to deliver effective and efficient activities and services to achieve our Mission and realise our Vision.

    Whatever SPS profession you embark upon, you will be a valued member of the team, helping us build a Safer Scotland for the communities we serve. We are committed to your personal and professional development and offer a wide range of career progression opportunities.

Civil Service Values

All Civil Servants, and therefore anyone employed by the Scottish Prison Service, must be able to fully comply with the requirements of the Civil Service Code. Everyone is expected to carry out their role with dedication and uphold the core values of the Civil Service: Honesty, Integrity, Objectivity and Impartiality.

  • Integrity: putting the obligations of public service above your own personal interests.
  • Honesty: being truthful and open.
  • Objectivity: basing your advice and decisions on rigorous analysis of the evidence.
  • Impartiality: acting solely according to the merits of the case and serving equally well Governments of different political persuasions.

The Civil Service Commission

Our recruitment is conducted in line with the Civil Service Commission’s Recruitment Principles and external competitions are regulated by the Civil Service Commission. While the legal requirement to follow these Principles applies specifically to external appointments, the Scottish Prison Service (SPS) recognises these standards as best practice. Accordingly, SPS fully adopts these principles as the foundation for all recruitment activity, including internal recruitment and selection processes.

External competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you have the right to raise a complaint. Further information on the Commission’s complaints procedure is available at: https://www.civilservicecommission.independent.gov.uk/.

Internal competitions: if you believe that the requirement for selection for appointment on merit based on fair and open competition has not been met, you can raise a complaint to your HR Business Partner.

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